Privacy & Cookies Policy
Last Updated: 29th August 2025
This Privacy & Cookies Policy explains how Proactive Web Design ("we", "us", or "our") collects, uses, and protects your information when you use our website at joshuaradford.co.uk which is built with Kirby CMS. It also describes how we use cookies and similar technologies.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.
1. Data Controller
ANTHONY RADFORD
Stapeley House, London Road, Nantwich, Cheshire, CW5 7JW
Email: tony@proactiveweb.design
For data protection matters, you can contact us at the email address above.
2. Personal Data We Collect
2.1 Information You Provide Directly
We do not currently collect personal data through contact forms or user accounts on our website.
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain information through cookies and similar technologies:
- Technical Information: Browser type and version, operating system, device type, screen resolution
- Usage Data: Pages visited, time spent on pages, click patterns, referring website
- Location Data: General geographic location based on IP address (country/city level)
- Session Data: Temporary identifiers to maintain your browsing session
2.3 Third-Party Services
We use the following third-party services that may collect additional data:
- Google Analytics: Collects website usage statistics and visitor behaviour data
- YouTube: When you view embedded videos, YouTube may collect data as described in their privacy policy
3. Legal Basis for Processing
We process your personal data under the following legal bases:
- Legitimate Interests (Article 6(1)(f) GDPR): To operate and improve our website, analyse usage patterns, and ensure security
- Consent (Article 6(1)(a) GDPR): For non-essential cookies and third-party analytics where required
- Legal Obligation (Article 6(1)(c) GDPR): To comply with applicable laws and regulations
4. How We Use Your Information
We use collected information to:
- Provide and maintain our website functionality
- Remember your preferences and settings
- Analyse website performance and user behaviour
- Improve our content and user experience
- Detect and prevent fraud or security issues
- Comply with legal obligations
We do not use your information for direct marketing purposes or sell your data to third parties.
5. Cookies and Similar Technologies
5.1 What Are Cookies
Cookies are small text files stored on your device that help websites function properly and provide information about how you use the site.
5.2 Types of Cookies We Use
Essential Cookies (No Consent Required)
- Session Cookies: Enable basic website functionality and security
- CSRF Protection: Kirby CMS uses session cookies to prevent cross-site request forgery attacks
- Preference Cookies: Remember your language, theme, and accessibility settings
Analytics Cookies (Consent Required)
- Google Analytics: Tracks website usage, page views, and user behaviour to help us improve our site
- Performance Monitoring: Measures website speed and identifies technical issues
Third-Party Cookies (Consent Required)
- YouTube: When you watch embedded videos, YouTube sets cookies for functionality and analytics
5.3 Cookie Duration
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period (typically 1-2 years)
5.4 Managing Cookies
You can control cookies through:
- Cookie Banner: Use our cookie consent banner to accept or reject non-essential cookies
- Browser Settings: Most browsers allow you to block or delete cookies
- Opt-out Tools: Use Google Analytics opt-out browser add-on to prevent tracking
Note: Disabling essential cookies may affect website functionality.
6. Data Sharing and Transfers
6.1 Third-Party Service Providers
We may share data with:
- Google Analytics: For website analytics (data processed in accordance with Google's privacy policy)
- YouTube/Google: When you interact with embedded videos
- Hosting Provider: For website operation and maintenance
6.2 International Transfers
Some of our service providers may process data outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place, including:
- Adequacy Decisions: Transfers to countries deemed adequate by the UK/EU
- Standard Contractual Clauses: Legal contracts ensuring data protection standards
- Certification Schemes: Providers certified under recognized data protection frameworks
7. Data Retention
We retain personal data only for as long as necessary:
- Session Data: Deleted when your session ends
- Analytics Data: Retained for 26 months (Google Analytics default)
- Log Files: Retained for up to 12 months for security purposes
8. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Secure hosting with SSL/TLS encryption
- Regular security updates and monitoring
- Access controls and authentication procedures
- Data backup and recovery systems
However, no method of internet transmission or electronic storage is completely secure.
9. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right of Access: Request a copy of personal data we hold about you
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of how we process your data
- Right to Data Portability: Request transfer of your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for cookies and analytics
To exercise your rights, contact us at [CONTACT EMAIL]. We will respond within one month.
10. Complaints
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with:
UK: Information Commissioner's Office (ICO) - ico.org.uk
EU: Your local data protection authority
11. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
12. Changes to This Policy
We may update this Privacy & Cookies Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. For significant changes, we may provide additional notice or seek renewed consent where required.
13. Contact Information
For questions about this policy or your personal data:
Email: tony@proactiveweb.design
Address: Stapeley House, London Road, Nantwich, Cheshire, CW5 7JW
This policy complies with the UK General Data Protection Regulation (UK GDPR), EU General Data Protection Regulation (GDPR), and the Privacy and Electronic Communications Regulations (PECR).
